Curriculum Vitae

My Resume

System administrator | Virtualization technology | IT automation | IT operation

Mohammed AlQadi

Mohammed AlQadi

— 6 min read
My Resume
Photo by Kelly Sikkema / Unsplash

Mohammed Abdulaziz AlQadi

Contact Information:

Results-oriented IT professional with over 5 years of experience in diverse IT domains, specializing in server administration within Windows and Linux environments, as well as automation. Demonstrated success in enhancing system uptime by up to 85% through proactive maintenance and the automation of manual tasks.

I am eager to apply my skills and experience in a collaborative environment that prioritizes innovation and strives to achieve organizational goals.

Experiences

Solution Leaders Fayez Engineering (SLFE).

System Administrator

From June 2024 to Present

–   Active Directory Management: Managing Active Directory, including group policy creation, user account management, and domain security. Manage user access and system performance to support daily IT operations.

–   System Administration: Ensuring the availability and performance of the company’s infrastructure by regularly updating systems with the latest patches and upgrades for Windows Server and VMware, supported by an effective patch management system.

–   Infrastructure Backup: Managing the system backups to ensure the integrity and availability of critical infrastructure files, supporting reliable data recovery.

–   Microsoft 365 Management: Manage and optimize Microsoft 365 services, such as license administration, user account provisioning, and security settings.

–   Vendor Coordination & Technical Evaluation: Collaborated with IT and vendors to assess and clarify technical bids, ensuring alignment with project requirements and smooth handover to procurement.

–   Team Collaboration: Work effectively with cross-functional teams to achieve organizational goals and ensure a smooth user experience.

Alshaya Group.

Senior Systems Support Engineer

From October 2022 to April 2024

–   System Administration: Optimized system uptime up to 30% through proactive maintenance and virtualization with VMware ESXi for efficient resource management. Ensured the stability and performance of Windows Server and Oracle Linux servers.

–   Backups and Recovery: Implemented a robust backup and recovery strategy utilizing RAID configurations and redundant backup servers, maintaining system integrity and availability.

–   Automation Solutions: Increased IT team efficiency by 85% by designing and implementing automated solutions with Microsoft Power Automate and Ansible for routine and daily tasks.

–   Network Management: Tasks including configuration, troubleshooting, and security of wired and wireless network equipment’s (IP subnets, VPN, VLANs, WANs, LANs, DNS).

–   Collaboration: Collaborated effectively with cross-functional teams, including security and development, to achieve key organizational goals and provide a seamless experience.

–   Security & Compliance: Conducted regular audits of device and endpoint security to ensure adherence to organizational policies and industry regulations.

Systems Support Engineer

From July 2019 to September 2022

–   –   Technical support for Point-of-Sale: System setup, operations, and troubleshooting, particularly during store openings and preparations.

–   Manage and Monitor IT Service Desk Incidents: Providing and supporting via IT Service Management (ITSM) as dictated by SLAs.

–   Installing and configuring: Installation of hardware, software, and network switches components as needed.

–   Troubleshooting hardware and software: Diagnosing and resolving hardware and software issues, including networking issues and connectivity, operating systems, and applications and Point-of-Sale.

Royal Commission for Jubail and Yanbu.

Information Technology Technician

  • From July 2018 October 2018 - (COOP)

–   Troubleshooting hardware and software: Diagnosing and resolving hardware and software issues, including networking, operating systems, and applications.

–   Provide technical assistance: Responding to and resolving technical issues and problems that users encounter, whether through direct communication or through a ticketing system

Education

2024

Bachelor's degree in Applied Network Systems Engineering

From Technical and Vocational Training Corporation.

Graduated with First-Class honors with a GPA of 4.8/5

2018

Associate of Science Degree in Computer and Information Technology

From Jubail Industrial College.

Graduated with Second Class Honor with a GPA of 3.5/4

Certifications

  • Saudi Council of Engineers: Professional Accreditation
    Specialization: Network Engineering Technology
  • Microsoft Copilot for Security - Course Certificate
    Microsoft Copilot for Security is a potential game-changer in the cybersecurity industry. Leveraging the power of generative AI, it rapidly turns questions, known as prompts, into intelligent and actionable guidance.
  • Microsoft Office Specialist: Word (2013) - 2017
    Microsoft Word 2013 Certification validates the fundamental understanding of the Word environment and the ability to complete tasks independently and demonstrate the principal features of Word 2013

Technical Skills

  • System Administration: Experienced in configuring and installing Windows Server and Linux distributions (Oracle Linux, Ubuntu).

  • Microsoft 365: Microsoft Intune (MDM), Azure Active Directory (Azure AD), Microsoft 365 Security & Compliance Center

  • Automation & Scripting: Skilled in designing, developing, and implementing automated solutions with Microsoft Power Automate and Ansible shell scripting for Linux process automation, improving efficiency and reducing manual workloads.

  • Virtualization: Hands-on experience with virtualization platforms like VMware ESXi and Proxmox VE for efficient resource management.

  • Data Storage & Backup: Proficient in RAID data storage and backup systems to ensure data security, integrity, and system availability.

  • Network Administration: Experienced in managing network infrastructure with various hardware, including Cisco and HP switches.

  • Implementation of policies and regular audits: Enforced organizational compliance with industry standards and regulations, enhancing the cybersecurity posture and best practices.

  • Containerization: Hands-on experience with Docker container technology for streamlined application deployment and management

  • Domain Name Management: Maintain Domain registration and records for my domains and DNS security policies like DNSSEC.

Skills and Languages

  • Positive and supportive attitude: Highly motivated and results-oriented team player with a positive and collaborative attitude.

  • Team Player and Agile: Collaborating effectively with cross-functional teams.

  • Strong communication skills (written & verbal): Demonstrated proficiency in written and verbal communication.

  • Excellent analytical and problem-solving skills: Attention to details and fixing technical issues.

  • Fluent in English: Proficiency in written and spoken English, ensuring clear and concise communication in a diverse work environment.

  • Native speaker of Arabic.

Projects

Printer Management System Implementation

Led the shift from a legacy printing setup to a modern, centrally managed solution.
Coordinated the full deployment process, boosting security, improving print tracking, and increasing operational efficiency across the organization.

Infrastructure Server Migration

Played a crucial role where successfully migrated all critical company servers from on-premises infrastructure where executed the migration process with minimal downtime and disruption to ongoing operations.

Stores Opening

Leading and installing and configuring of hardware, software, and networking Infrastructure systems of store Point-of-Sale (POS) and Server with standard Procedures for the company.

Aura Points Loyalty Program

A whole new loyalty program from Alshaya Group that brings a new level of rewards benefits and offers for our beloved customers, Simplified and easy to collect and use.

Responsible for testing and deploying to our casual dining restaurant system to expand Aura Points to our customers across brands.

Automation for Daily Tasks

Designed and assembled an automated workflows process for Internet Requests and Escalation process collecting, organizing, and displaying the internet requests from manual process for all the regions in KSA.

Utilizing existing tools and platforms

  • Microsoft Power Automate
  • Microsoft Forms
  • Microsoft Teams
  • Microsoft Approvals
  • Microsoft PowerBI

Oracle MICROS Simphony Point of Sale

Upgrading the software and hardware Point-of-Sale for Starbucks stores from Legacy system to the Simphony platform for more advance management and robust Cloud POS system.

Digital Menu Boards and MOOD Music

Collaborating with different teams leading the installation and setting up the Digital Menu screens and MOOD Music Player for stores and brands to improve and insure the latest technology for the customers.

Network Infrastructure Upgrade

A key player with Infrastructure overall upgrade from legacy network and Firewall hardware to state-of-the-art Next Generation Firewall (NGFW) with Cisco network equipment to improve security and efficiency of the network.

Payment Card Industry Data Security Standard (PCI-DSS) Compliance

Planning and Implementing PCI-DSS Compliance for Network Infrastructure for all the stores as to adhere with regulatory compliance.

STC Qitaf Payment

Testing and Integrating STC Qitaf Payment system with Point of Sales in the stores to provide a greater option to pay and exchange points for the customers.

RADIUS Authentication system

Leading the implantation of Authentication, authorization, and accounting (AAA) RADIUS system with Windows Server 2016 Network Policy Server (NPS) to restrict infrastructure access to authorized users only with Active Directory Accounts.

Thank you for taking the time to review my resume

Read more